Terms of use app

Terms of Use for the App

Terms of Use

THESE TERMS (“TERMS OF USE”) APPLY BETWEEN YOU AND STOCKHOLM LIVE AB, A COMPANY REGISTERED IN SWEDEN (REGISTRATION NO. 556001-1065) WITH REGISTERED OFFICE: POSTBOX 10055, 121 27 STOCKHOLM (“STOCKHOLM LIVE”), AND REGULATE YOUR USE OF THE STOCKHOLM LIVE APP (“APP” OR “OUR APP”). It is essential that you read and understand these terms of use before you begin using our app as they explain your and our responsibilities and obligations regarding the app and the features it provides.

By using our app, you confirm that you accept these terms of use and agree to comply with them. If you do not agree to these terms of use, you may not use our app.

These terms of use refer to the following additional terms, which also apply to your use of our app and which you should also read carefully:

  • Our privacy policy, which sets out the terms under which we process personal data collected from you or provided to us.
  • Our arena terms.

1. Ownership of Content

All content in or provided through our app (including, but not limited to, all graphics, text, images, photographs, illustrations, and the design, selection, and arrangement of these) (“App Content”) is protected unless otherwise specified by copyrights, trademark rights, and/or other intellectual property rights owned by or licensed to us.

2. App Service

There are no fees to use our app. However, we reserve the right to attempt to charge for additional services that we may offer to provide you in the future, but we will not do so without clarifying the fees and their terms and giving you the opportunity to choose whether you want to receive such services or not.

Our app has been developed solely to provide information about Stockholm Live’s arenas and assist you in enjoying your visit to Stockholm Live’s Arenas. Subject to our legal obligations, we do not provide any warranty or promise that access to our app or the services offered in our app will be uninterrupted, current, secure, or error-free, nor do we provide any warranty or promise that the app content or any information provided through the app is accurate or reliable. We may disable or limit the availability of all or any part of our app for business and operational reasons. We will attempt (but are not obligated) to provide you with reasonable notice of any such suspension or withdrawal.

Sometimes, we may automatically update our app to improve performance, enhance features, reflect changes in the operating system, or address security issues. Alternatively, we may ask you to update our app for these reasons.

If you choose not to install such updates or if you opt-out of automatic updates, you may not be able to continue using our app.

You acknowledge and agree that your use of any information on our app is at your own risk. We reserve the right to make changes to or temporarily or permanently discontinue the app (or any part of it) at any time and without notice or not.

3. Usage Requirements

You must have access to a suitable mobile device and access to or a subscription to a suitable telecommunications service, including data services, to be able to open and use the app. These terms of use do not cover the provision of the basic equipment or services necessary to access the Internet or connect to the app. Only mobile devices supported by the app can be used to open the app. We have no obligation to support any specific brand or model of mobile device, whether such a brand or model is currently supported or was previously supported by us.

Please note that the app uses your mobile device’s data connection. If you do not have a suitable mobile data plan, you may be charged for all data usage by your mobile operator. Even though many mobile phones automatically disable data usage when roaming (when your mobile phone is used outside your country or the area where your operator has coverage), if the data connection is active and you use the app while roaming, it may result in even higher charges, even if you have a subscription where mobile data usage is normally unlimited. We will in no way be responsible or liable for any charges you incur from your network operator by using the app.

4. Push Notifications

Subject to your consent in our app, you agree that we may send push notifications via our app with information and offers that may be relevant to you. You can adjust or revoke this consent at any time by adjusting the settings of the app (either in the phone’s general operating system settings or, where applicable, in the Settings section of the app).

5. Limitations on Your Use of the App

The app and app content are available only for your personal use and may not be reproduced in whole or in part or otherwise made available without our prior written consent. Additionally, none of the material on our app may be copied, modified in any way, or transmitted or distributed to any other party without our prior express written consent.

You may not create links to our app without our express prior written approval. Linked websites, whether permitted or not, have no implied connection to our app.

You agree to:

a) Not rent out, lease out, sublicense, lend, provide, or otherwise make our app or any part of it available, in whole or in part, to any person without our prior written consent;

b) Not copy our app or any part of it, except as part of the normal use of our app or where necessary for backup or operational security;

c) Not translate, merge, adapt, vary, alter, or modify the whole or any part of our app or allow our app or any part of it to be combined with or included in any other apps or software, except as necessary to use our app on devices as allowed in these terms;

d) Not disassemble, decompile, reverse engineer, or create derivative works based on the whole or any part of our app or attempt to do any such things, except to the extent permitted by law; and

e) Comply with all applicable laws and regulations for technical control or export that apply to the technology used or supported by our app.

6. Electronic Communications/SPAM

We may communicate with you electronically, either by email or by posting information on our app. You agree not to treat such emails as spam. For contractual purposes, you consent to receive communications from us electronically, and you agree that all agreements, notices, and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing. This does not affect your statutory rights.

You are strictly prohibited from sending (or supporting the sending of) unwanted mass emails or individual emails, or SPAM, from our app.

7. Disclaimer

THE APP HAS BEEN DEVELOPED BY US IN GOOD FAITH. HOWEVER, WE DISCLAIM ALL WARRANTIES AND REPRESENTATIONS TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW. FURTHERMORE, WE MAKE NO PROMISES OR WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, SUFFICIENCY, SUITABILITY, OR TIMELINESS OF THE CONTENT OR ANY INFORMATION AND/OR RESOURCES AVAILABLE ON OR ACCESSIBLE THROUGH THIS APP. WE ALSO DO NOT PROVIDE ANY SUCH WARRANTY OR PROMISE REGARDING ANY INFORMATION ON ANY OTHER THIRD-PARTY WEBSITE THAT MAY BE ACCESSED FROM THE APP, AND THE INFORMATION ON OUR APP OR ANY THIRD-PARTY WEBSITE HAS NOT BEEN CHECKED OR VERIFIED BY US IN ANY WAY. FURTHERMORE, WE DO NOT GUARANTEE THAT THIS APP WILL BE FREE FROM DEFECTS, INCLUDING BUT NOT LIMITED TO VIRUSES OR OTHER HARMFUL ELEMENTS. THE USER OF THIS APP ASSUMES ALL COSTS ARISING FROM THE USE OF THIS APP.

8. Access

Our app and the information within it are not intended for, or directed at, the distribution or use by any individual or legal entity that is a citizen or resident of, or located in any jurisdiction where such distribution, publication, availability, or use would be prohibited by applicable laws or regulations or that would subject us to any registration or licensing requirement within such jurisdiction.

We shall not be held responsible if the connection to the systems ceases to function for any reason or for any incompatibility of our app with your equipment, software, or telecommunication system. We shall not be liable for any legal claims, penalties, losses, damages, costs, or expenses arising from the use of or inability to use our app or from unauthorized access to or alteration of our app.

If we have reason to believe that a security breach has occurred or is likely to occur, or that any other misuse of the app has occurred, we may suspend your service. We are not obligated to monitor, detect, or report any unauthorized use of the app, and you are solely responsible for any user fees incurred on your account due to such unauthorized use.

All your use of our app is provided “as is” and “as available.” You acknowledge and agree that our app is not a flawless service and is for personal use only, not to be used for commercial purposes or for business or resale purposes.

9. Children Under 18 Years

If you are under 18 years old, you must ask your parent or guardian before using the app, requesting us to send anything to you via email, sending any information to us, participating in any contest or game that requires information about you or offers a prize, posting any information on a bulletin board, participating in any chat room, or making any online purchases.

By submitting information, you confirm that you are over 18 years old or have obtained consent from your parent or guardian.

10. Personal Data Processing Policy

We only use personal data collected through your use of the app as outlined in our personal data processing policy.

Please note that transfers over the Internet are never entirely private or secure, and all messages or information you send through the app may be read or intercepted by others, even if there is a specific notice that a particular transmission is encrypted.

11. Limitation of Liability

NOTHING IN THESE TERMS OF USE SHALL LIMIT OR EXCLUDE OUR LIABILITY TO YOU FOR FRAUDULENT MISREPRESENTATION, OR FOR PERSONAL INJURY RESULTING FROM OUR NEGLIGENCE OR FOR ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

SUBJECT TO THE ABOVE AND TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAWS, NEITHER WE NOR ANY OF OUR DIRECTORS, EMPLOYEES, PARTNERS, OR OTHER REPRESENTATIVES SHALL BE LIABLE TO YOU FOR ANY LOSSES OR DAMAGES (WHETHER DIRECT OR INDIRECT AND WHETHER CAUSED BY NEGLIGENCE OR OTHERWISE) ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR INABILITY TO USE THE MATERIALS IN AND/OR THE FEATURES OR SERVICES OFFERED THROUGH THE APP, LOSS OF DATA, REVENUES, PROFITS, OR OPPORTUNITIES, LOSS OF OR DAMAGE TO PROPERTY, OR LEGAL CLAIMS FROM THIRD PARTIES (EVEN IF WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH LOSSES OR DAMAGES OR IF SUCH LOSSES OR DAMAGES COULD REASONABLY BE FORESEEN). IN PARTICULAR, WE HAVE NO LIABILITY FOR ANY LOSSES OR DAMAGES ARISING OUT OF OR IN CONNECTION WITH: YOUR INABILITY TO USE OUR APP OR FUNCTIONALITY FAILURE, ERRORS, OMISSIONS, INTERRUPTION, DELETION, DEFECT, DELAYS IN OPERATION OR TRANSMISSION, COMPUTER VIRUSES, OR FAULTS IN COMMUNICATION LINES RELATED TO OUR APP, OR THE THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OR USE OF ANY RECORD, INFORMATION, OR CONTENT, INCLUDING YOUR CONTENT.

You agree that we shall not be liable to you for any modification, suspension, or discontinuation of our app or any part of it.

You agree that we shall not be responsible or liable for the deletion or failure to store any of your content or for any errors in your content.

We neither endorse nor are responsible for the accuracy or reliability of opinions, advice, or statements in our app that are not ours, including, without limitation, such opinions, advice, or statements found in any publicly accessible area in our app. Under no circumstances will we be liable for loss or damage caused by reliance on information obtained through the app or app content, whether such content was provided by us or by any third party. It is your responsibility to evaluate the accuracy, completeness, or usefulness of information, opinions, advice, or other app content available through our app.

Material downloaded or otherwise obtained through the use of our app is used at your own discretion and risk, and you are solely responsible for any damage to your computer system or loss of data caused by downloading such material.

Your Responsibility

You must always comply with these terms of use when using the app, and you must take all reasonable precautions to avoid infringement on any third-party rights in your use of our app, including the communication of your content to our app. You will be responsible for any foreseeable and reasonable costs we incur to defend ourselves against any legal action regarding a claim resulting from your breach or alleged breach of these terms of use, if reasonable precautions have not been taken by you.

12. Links from this App

The app may contain links to other independent websites or apps that are not provided by us and that take you away from our app. We provide such links for your convenience and information only. We cannot guarantee that you will be satisfied with any products or services you purchase from a third-party website or app linked to or from any of our apps or with any third-party content in our apps. Such independent websites and apps are not under our control, and we are not responsible for and have not reviewed or approved their content or their privacy policies (if any).

You acknowledge and agree that we:

• are not responsible for the availability of any external websites or resources that our app links to;

• are not responsible for the content of any other websites or apps or pages that our app links to;

• do not endorse and shall not be responsible or liable for any goods, content, ads, or other materials available from such websites or apps or resources;

• do not make any promise or warranty regarding the accuracy, legality, reliability, or validity of any content on any such other website or app; and

• do not make any promise or warranty that such websites or apps will protect the security of your information (including, without limitation, credit card and other personal information) or be free from viruses or other harmful elements. You understand and agree that we shall not bear any direct or indirect liability for damage or loss that has occurred or is claimed to have occurred as a result of or in connection with your use of or reliance on any content or services available on or through any third-party website or app or resource. You hereby irrevocably waive any legal claims against us regarding such websites or apps and third-party content. We strongly recommend that you conduct any investigation you deem necessary or appropriate before proceeding with any online or offline transaction with any of these third parties.

13. Termination

We reserve the right to terminate your access to our app at any time without notice if, in our sole discretion, you fail to comply with these terms of use.

14. Amendment of these Terms of Use

We may update these terms of use at any time to comply with our standard contractual provisions. We will post our latest version of these terms of use on our app. We may also add, modify, or remove any part of these terms of use. If we intend to change these terms of use for any of these reasons, we will notify you before you use our app using a pop-up window or other technology prompting you to read the amended terms of use and confirm your acceptance by checking a box. If you do not agree to these amended terms of use, you are free to stop using our app. By checking the acceptance box or continuing to use our app, you express your consent to be bound by the amended terms of use without limitation or restriction.

15. Disputes

Alternative dispute resolution is a process in which an independent body considers the facts of a dispute and attempts to resolve it without the need for you to go to court. If you are not satisfied with how we have handled any complaint, please note that disputes can be submitted for online resolution to the platform for the European Commission’s Online Dispute Resolution, available at https://ec.europa.eu/consumers/odr.

16. Governing Law and Jurisdiction

These terms of use, their subject matter, and their formation are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland, you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.

17. Changes to These Terms

We may revise these terms of use at any time by amending this page. Please check this page from time to time to take notice of any changes we made, as they are binding on you.

18. Miscellaneous

These terms constitute the entire agreement and understanding between the parties regarding the subject matter herein and supersede all prior statements, agreements, or contracts, whether oral or written, and may not be amended except in writing, signed by you and Stockholm.

Effective date: 16 Nov 2023