Regardless of which of the concerts you have a ticket for, your ticket is still valid for the new date at 3Arena, and you will automatically receive an equivalent ticket well in advance of the event date.
Your current ticket will be removed from the Stockholm Live app and replaced with a new ticket. You do not need to do anything before the concert, but you will receive an email when your new ticket has been sent.
No, your new ticket will be sent to your account in the Stockholm Live app automatically. You do not need to do anything to get access to the new ticket.
The ticket will appear in the app closer to the new concert date at 3Arena.
Du kommer att få en biljett som är likvärdig biljett, sett till plats och typ, till det nya datumet i god tid innan evenemangsdatumet.
You will receive a ticket that is equivalent to the ticket, in terms of location and type, for the new date well in advance of the event date.
If you have had a ticket transferred to you, the ticket buyer will need to re-transfer the ticket after the new ticket has been sent out.
If you are unable to attend the new date, as a ticket buyer, you can request a refund until June 16th. For a refund, please contact the ticket providers below:
If you purchased your ticket through AXS, please contact AXS support here.
If you purchased your ticket through Ticketmaster, please contact Ticketmaster support here.
No, only the ticket is refunded.
